Behind every superhero is “the person in the chair,” better known as the individual who knows them best and is always in their ear, guiding them on their missions. In their own way, they are superheroes themselves. As a GiveSmart customer, you want to be treated as the unique organization that you are, and you deserve that kind of support.
GiveSmart’s superhero team of Customer Success Managers, or CSMs, are there for you throughout your fundraising journey.
They are your cheerleaders, and they’re on your team year-round when you need them. They are your main contact to ensure your fundraising needs are met and point you in the right direction when you need it.
CSMs have an elevated level of knowledge about nonprofit and fundraising trends and are ultimately a huge part of your fundraising success using GiveSmart.